The Colon Diet Return and Exchange Policy

We have a 14-day satisfaction guarantee return policy on the FREE TRIAL shipment.
 

Returns:
If you are unsatisfied with our product (Trial Product Only), you may return the unused portion 14 days from the date that the product was originally shipped to you for a FULL refund according to the following terms. To obtain a FULL refund, your return must be postmarked 14 days from the date that the product was originally shipped to you.

To return a product for an exchange or FULL refund you will need to obtain a Return Merchandize Authorization (RMA) number by contacting the billing department at support@thecolondiet.com.

An RMA number can ONLY be obtained by contacting the billing department at support@thecolondiet.com.

You will receive a response within 24 hours.

Please Note:
1) We cannot process or refund packages marked "Return to Sender."

2) Refunds will be issued to the same credit card that was charged when ordering the product.

3) To ensure a refund is processed for you, please send returns to the address provided along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number.

Returned products must be sent to the following address:

TheColonDiet
11537 Tuxford Street
Sun Valley, CA 91352

We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.

After the shipping department receives your return, it generally takes 2 business days or sooner to process your refund. Once a return is processed, it usually takes 3-5 business days for this return to be posted to your account, depending on your financial institution.